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Lean Six Sigma Awareness Master Class

Lion & Gazelle
TBA: Glasgow area
Monday, June 8, 2015 - 09:30 to 16:00

Lean Six Sigma Executive Awareness Master Class

A one day program. Please see other listings for Yellow Belt (two days) and Green Belt (five days) programs.

Six Sigma - a quality management technique developed at Motorola and perfected at General Electric - has now become the ‘darling’ of the Strategy making and delivery processes in winning corporations across the globe. Six Sigma is a universal benchmark, which aims to achieve less than 4 defects per million opportunities in products and processes. It has helped achieve significant results in both manufacturing and service industries.

Six Sigma is a business management strategy originally developed by Motorola, USA in 1981 As of 2010, it enjoys widespread application in many sectors of industry, although its application is not without controversy.

Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified targets. These targets can be financial (cost reduction or profit increase) or whatever is critical to the customer of that process (cycle time, safety, delivery, etc.)

The term six sigma originated from terminology associated with manufacturing, specifically terms associated with statistical modelling of manufacturing processes. The maturity of a manufacturing process can be described by a sigma rating indicating its yield, or the percentage of defect-free products it creates. A six-sigma process is one in which 99.99966% of the products manufactured are free of defects, compared to a one-sigma process in which only 31% are free of defects. Motorola set a goal of "six sigmas" for all of its manufacturing operations and this goal became a byword for the management and engineering practices used to achieve it.

Why Six Sigma?

  • Driven by Customer requirements
  • Tangible bottom line benefits
  • Breakthrough improvements
  • Cost reduction through efficiency improvements
  • Strong focus on managing by facts and data
  • Rigorous and disciplined methodology
  • Wide variety of tools to suit industry setting

Program outline

  • Origin of Six Sigma
  • Philosophy of Six Sigma
  • Lean Six Sigma metrics
  • Why Lean Six Sigma?
  • DMAIC Methodology
  • Integration with Lean
  • An overview of Lean Six Sigma tools
  • Case studies
  • Organizing for Lean Six Sigma (structure, training & communication, roles and responsibilities)
  • Structure

Program methodology

The program shall be delivered in an interactive atmosphere with lots of discussion and experience sharing. Case studies will be presented to reinforce concepts.

Who should attend

  • Senior Management
  • Anyone looking to progress onto Green Belt or Black Belt training programmes
  • Anyone needing an insight into Lean Six Sigma

Program benefits

  • Participants learn the concepts of Lean Six Sigma
  • Understand how lean Six Sigma can be applied to industries
  • Obtain an understanding of future training benefits
  • Learn how organisations are benefitting from Lean Six Sigma
  • Decide if Lean Six Sigma is for you


Attendees will be presented with a certificate in Lean Six Sigma Awareness, on completion of the session. The course is accredited by the Institute of Lean Six Sigma Professionals.