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Professor of Business Performance
Our ability to respond to our customers, exploit market opportunities, effectively utilise our available capacity, maintain financial control, understand our inventory positions, manage our payrolls, forward plan, forecast, etc all come down to our use of Business Systems and the ability of these systems to communicate with each other and provide us timely outputs and status on our assets. This clinic sets out to develop our understanding of what can be achieved and help us ensure that our CRM doesn’t confuse our ERP.