There is a growing recognition that Command and Control leadership style and practice is no longer relevant for this age. This masterclass looks at the Leadership legacy from the Industrial Age and the challenges facing businesses looking to compete within a 21^st Century economy. It looks at the journey towards a Commitment Culture and the fundamental shifts required in Leadership behaviours in pursuit of Operational Excellence

Outline of Masterclass:

• Taylorism and the Leadership legacy
• The relationship between Culture & Performance
• Staff engagement and Trust
• Leadership paradigms and how to positively influence change
• Communication & Influence
• Turning things around and Time to Lead

Learning Outcomes:

• The four dimensions of Performance
• The theory of behaviourism
• The Leadership influence
• Conflicting but essential Leadership behaviours
• The three components of Heuristic motivation
• Managing time to stop prioritising urgency
• Prioritising “Chronic” issues over “Acute” issues

Benefits to the business:

• More effective interaction between Leaders and staff
• Increased creativity, cohesion, and alignment across the business
• Sustainable changes in behaviour and increased competitiveness
• Enhancing talent attraction and retention

Who should attend:

• Emerging Managers looking to secure the will and talent of their people
• Experienced Managers dealing with resistance to change
• Operational Excellence staff looking to accelerate improvement projects
• Business Leaders embarking on a cultural transformation

About the Facilitator:

Allan McLaughlan is a Business Consultant offering a comprehensive range of operational support to a wide variety of businesses, from SMEs to larger Corporations, across a range of business sectors. Allan spent 30 years in industry, largely in manufacturing management and operations roles and has been supporting businesses as a consultant for 12 years. The combination of very practical first-hand experience and an impartial, external perspective has allowed him to offer valuable support ranging from simple problem solving to complete cultural transformation.